Subscription Questions & Answers


How does the 7-day trial work?

Once you decide to opt for any of our plans, you can run a 7-day free trial first. Including all the basic features of each of the offered pricing plans, it will help you decide which features are of the greatest value to you. Once the 7 day period is over, you will be charged for selected plan.

What happens at the end of my trial?

After the end of your trial, you will automatically pay for the selected plan. Just in case you do not want to continue or wish to opt for any other plan, be sure to cancel the subscription before the free trial ends. For more detailed information, contact the support team.

My account has expired, can I recover it?

If you do not decide to purchase the same or upgrade to a new plan, your account will expire. You can recover it by buying any of the offered plans. All data from your personal account will remain intact for 2 months. If you do not upgrade till that moment, all data will vanish.

Can I change/cancel plans anytime?

Cancel Plan: Yes, you can. You are free to cancel the selected plan anytime you wish. Once you decide to cancel the current plan, we will not charge you for the next period. Please copy all your data before cancellation.
Change Plan: As soon as you decide what other plan to opt for, we will contact you for verification.

How do I access my subscription account?

You can always access your subscription account details including payment methods by clicking "My Subscription" button in your dashboard.

Write us To: Billing@rSecureNote.com for all your billing and subscription account issues.

*** Remember to keep your payment methods up to date during initial subscription and renewal periods.

Not Sure Which Plan is Right For You ?

If you are in doubt of which plan to opt for, email us for your security assessment and we will try to help you make the right decision.

Email us: Support@rSecureNote.com

rSecureNote FAQ And Answers


General Questions about rSecureNote

rSecureNote is a powerful cyber-security enabled solution that gives immense protection for your notes, business data, files, workflows and trade secrets. Everybody, whether you are investor, professional, self-employed, small business owner, student or scientist needs this powerful tool in today's world of breaches and hacks.
No, rSecureNote is not Password manager. rSecureNote is a Digital Vault where you can store all your passwords just like password manager but we don't give out passwords on your behalf to websites or programs - its not trustable. We also help you store password hints, secret notes, important links, even master password from other password managing tools in case you need it.
Unlike other password products, rSecureNote gives you 3 dimensional protection for your data and files. You can get custom cyber security assessment if you are subscriber of rSecureNote. You can also email us and ask for add-on of beneficiary/power of attorney setup (charged extra) for your digital life data assets.
Yes. Just email us with your requirement and we will provide you custom quote.

The answers on most common questions are described below.

HOW DO I ENTER COLOR? OR HOW DO I USE CUSTOM COLOR?
Depending on how much strong authentication you want, Just use any text, color and style that you can easily remember. Click multi-color round button at the top right of the color panel. It will open up custom color panel. Enter your hex or RGB color code and click OK. Using your choice color from 17 million color options gives you super strong authentication. You are also welcome to use multiple font styles.

For more watch video
Yes it is, but for that atleast use two or more style option to make authentication strong. You can use Bold, italic underline, size, font name, strikeout, and their combinations.
We provide passwordless login who don't like text password or cannot enter if are in public areas.
Yes, It will save your password text, not the formatting. This protects you from key logger and other cyber attacks.
Yes, you can still advantage of colors by creating your own color shade using Hexa or RGB color codes.
Yes, just using few style options like font name, size, shape makes a very strong credentials.
Please login with passwordless login and set new password.

The Smart Lock - Smart Multi-factor Verification. Watch video

It is an additional layer of security for your sensitive data and documents. When you choose to open it, you will be sent smart lock challenge to your trusted email/phone or its  combination based on your account and configuration. The challenge itself consists of you entering received token on challenge page and doing formatting like applying color and/or style as per the instructions. We may also run properitory rules to allow or reject access. We also send alerts to your configured devices as applicable. If you don't receive smart lock challenge in few minutes, please check your junk/spam mail folder. If you still don't receive it please email us or chat with us.
No it is already open for you as part of the sign in process.
First make sure you are checking email that is your account email with rSecureNote. We suggest you check your junk/spam folder as well. If after waiting for few minutes you still don't receive it, please click "Resend" button. If you still don't receive it please email us or chat with us. If you end us receiving multiple emails, please follow the instruction received with latest one.
You might have clicked couple of times, its ok. Please follow the last email/communication received.

New way to login with style, no need to remember anything. For more watch video

When you want to login, you will be sent rainbow password challenge to your trusted email/phone or its combination based on your account and configuration. The challenge itself consists of you entering received token on challenge page and doing formatting like applying color and/or style as per the instructions. We may also run properitory rules to allow or reject access. We also send alerts to your configured devices as applicable. If you don't receive rainbow password challenge in few minutes, please check your junk/spam mail folder. If you still don't receive it please email us or chat with us.
First make sure you are checking email that is your account email with rSecureNote. We suggest you check your junk/spam folder as well. If after waiting for few minutes you still don't receive it, please click "Resend" button. If you still don't receive it please email us or chat with us. If you end us receiving multiple emails, please follow the instruction received with latest one.
You might have clicked couple of times, its ok. Please follow the last email/communication received.

If you have a question please send us an email

Email us: Support@rsecurenote.com